Management Area

It concerns the management of processes, activities, people and budgets. Skills such as team leadership, employee development, motivation, feedback, delegation, promotion of change; diversity, equity and inclusion DEI, leadership and coaching skills, performance evaluation, especially concern managers and those who manage human capital. Development of personnel selection techniques.

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Cognitive Area
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Management Area
Digital competence Area
Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Advanced
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Level:
Basic
Intermediate
Advanced

Online courses:

Skills to manage a working group in person and remotely

Skills to manage a working group in person and remotely

Know the main skills of the leader, as leader of the group. Learn more about the process of working towards SMART objectives and verifying results, as well as the related methods and timing. Analyze management by objectives and key results (OKRs). V...
Area:
Management Area
Expertise:
Leading a team
Duration:
2h 20m
Level:
Advanced
Involve and coordinate the group and enhance differences

Involve and coordinate the group and enhance differences

Define and involve the group in the general objectives and strategies of the structure, developing a sense of belonging. Coordinate the group's activities, both in person and remotely. Encourage the exchange and sharing of information, encouraging the work of...
Area:
Management Area
Expertise:
Leading a team
Duration:
36m
Level:
Advanced
Don't centralize, but trust

Don't centralize, but trust

Develop the ability to assign tasks and responsibilities to collaborators. Know the objectives, phases and advantages of the delegation process, based on trust in the abilities of others. Redistribute work activities with a view to developing individual potential...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
55m
Level:
Basic
Delegation: priorities, benefits, control and monitoring

Delegation: priorities, benefits, control and monitoring

Use prioritization tools and models to identify delegateable actions. Analyze the Eisenhower matrix to establish priorities and urgencies. In case of excess work commitments, prevent stress with the RAIN method and implement the plan...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
28m
Level:
Basic
Why delegate and what to delegate

Why delegate and what to delegate

Learn what the positive impacts and benefits of delegation are on individual empowerment and on the administration or company. Know when the time has come to delegate and it is no longer possible to put it off. Knowing what to delegate and assigning responsibilities to the tasks of...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
57m
Level:
Basic
Employee development actions

Employee development actions

Know the skills, knowledge and abilities of your collaborators. Provide feedback on the work carried out, as a driver of motivation and involvement. Delegate activities and tasks, explaining the expected results. Offer all employees learning opportunities...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
31m
Level:
Basic
Support motivation and growth with targeted strategies and activities

Support motivation and growth with targeted strategies and activities

Recognize the characteristics and specificities of individual collaborators. Provide clear and timely feedback on the activities carried out. Delegate activities and responsibilities in a manner commensurate with skills. Supporting motivation and growth with targeted methods and actions, I esteem...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
36m
Level:
Intermediate
Delegation interview

Delegation interview

Implement knowledge of the requirements necessary to organize, manage and structure the delegation conversation between the delegating party and the delegate. Provide operational instructions for providing effective interview feedback. Analyze a specific case and the related problems and c...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
1h 3m
Level:
Intermediate
Effective feedback

Effective feedback

Understand the importance of giving and asking for feedback. Modulate your communication in order to produce effective and constructive feedback at work. Know the rules for providing negative but improving feedback. Specific focus concerns the examination of many examples of...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
1h 8m
Level:
Intermediate
Manage human capital and activate development actions

Manage human capital and activate development actions

Acquire knowledge tools of the principles and techniques of professional human capital management. Define individual development plans for your collaborators. Outline objectives and verification indicators regarding the achievement of the objectives. Expand your...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
1h 5m
Level:
Intermediate
Empowerment oriented delegation

Empowerment oriented delegation

Knowing how to identify the skills usually required of the delegated person. Know the indicators of a correct relationship in the delegation action. Learn the reasons why it is difficult to delegate and strive to eliminate any obstacles. Acquire useful tips...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
45m
Level:
Advanced
Motivation techniques and methodologies in the delegation process

Motivation techniques and methodologies in the delegation process

Develop the principles of self-motivation and hetero-motivation. Prepare a detailed plan of development actions. Analyze the theory of intrinsic motivation and the characteristics of delegation management. Understanding the needs of collaborators through ...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
1h 9m
Level:
Advanced
Structure personalized learning and growth paths

Structure personalized learning and growth paths

Structure personalized learning and growth paths, through the analysis of the guidelines for the development of your collaborators. Promote the motivation and engagement of collaborators, identifying demotivating factors and enhancing transversal skills...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
34m
Level:
Advanced
Value needs and encourage growth through evaluation, feedback and delegation

Value needs and encourage growth through evaluation, feedback and delegation

Recognize and enhance the needs and characteristics of your collaborators. Implement performance evaluation processes in a fair and transparent manner. Provide timely and constructive feedback, based on the growth and development of human capital. Stimulate the...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
29m
Level:
Advanced
Advanced feedback

Advanced feedback

Analyze the specific characteristics and benefits of feedback. Pay particular attention to the language used in feedback. Analyze concrete cases of positive and negative feedback. If necessary, change sentences and words, in order to make the feedba...
Area:
Management Area
Expertise:
Employee development, feedback and delegation
Duration:
35m
Level:
Advanced
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A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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