1. Know, implement, improve, perfect the cognitive, emotional, relational, achievement, management, organisational and managerial skills necessary in the world of work

2. Understand the work context

3. Increase orientation towards innovation, training and learning

4. Enhance personal growth, self-esteem, empowerment and self-confidence

5. Ensure open-mindedness, flexibility and adaptation to new priorities

6. Develop emotional intelligence and empathy

7. Adequately manage stress, emotions, obstacles, difficulties and unexpected events

8. Develop critical and systemic thinking, as well as analysis and synthesis skills

9. Strengthen your ability to solve problems

10. Ensure reliability, accuracy, resilience and resourcefulness

11. Implement service quality orientation

12. Strengthen independent work and result orientation

13. Collaborate and cooperate with the group

14. Increase the aptitude for team building and team working

15. Increase performance and performance

16. Listen carefully and communicate effectively

17. Increase the ability to negotiate and reduce conflicts

18. Improve relationships and the working climate

19. Respect people, company assets and the environment

20. Raise awareness of inclusion, equality and respect for diversity

21. Fight all forms of violence, harassment and discrimination

22. Strengthen the ability to make responsible decisions

23. Develop leadership skills

24. Correctly manage feedback, delegation and motivation

25. Activate employee development actions

26. Be a group leader and role model

27. Assign tasks taking into account the skills, aptitudes and inclinations of the collaborators

28. Embrace, promote and encourage change

29. Evaluate performance and behavior

30. Promote personal and professional wellbeing