Management Area

It concerns the management of processes, activities, people and budgets. Skills such as team leadership, employee development, motivation, feedback, delegation, promotion of change; diversity, equity and inclusion DEI, leadership and coaching skills, performance evaluation, especially concern managers and those who manage human capital. Development of personnel selection techniques.

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Management Area
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Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Advanced
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Level:
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Intermediate
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Online courses:

Identify work phases and objectives and monitor progress

Identify work phases and objectives and monitor progress

Divide the activities to be carried out into work phases consistent with short-term objectives. List the necessary activities and identify priorities. Identify and apply work methods and tools consistent with the objectives to be achieved. Organize the activities...
Area:
Management Area
Expertise:
Process management
Duration:
36m
Level:
Basic
Project phases, tools and methods

Project phases, tools and methods

Identify and define personal and team objectives. Acquire the knowledge for the correct planning of a project. Know what the planning tools are for a project. Know the activities related to the management and conclusion of projects. Anal...
Area:
Management Area
Expertise:
Process management
Duration:
1h 24m
Level:
Basic
Manage processes by defining work tools and monitoring indicators

Manage processes by defining work tools and monitoring indicators

Plan the activities to be carried out in the short and medium term. Identify and select suitable working methods and tools, consistently with company objectives. Develop work plans taking into account constraints and opportunities present in the structure. Define and use...
Area:
Management Area
Expertise:
Process management
Duration:
34m
Level:
Intermediate
Project management: working on projects

Project management: working on projects

Understand the importance of working on projects. Know the purposes, work areas and roles in the project management system. Examine the relationship between project structure and business structure. Acquire the tools to create winning projects, preventing disasters...
Area:
Management Area
Expertise:
Process management
Duration:
54m
Level:
Intermediate
Project management: techniques and tools

Project management: techniques and tools

Acquire the skills to conceive, define, implement and conclude a project. Analyze the patterns of the four phases of building a project: conception, definition, implementation and conclusion. Explore specialized techniques and models for project management ...
Area:
Management Area
Expertise:
Process management
Duration:
1h
Level:
Intermediate
Mapping, indicators and process reengineering

Mapping, indicators and process reengineering

Distinguish between Business Process Analysis and Business Process Management. Know the tools to organize, automate, analyze and measure business processes. Know what process mapping is for and know the related indicators. Explore examples of...
Area:
Management Area
Expertise:
Process management
Duration:
1h 3m
Level:
Advanced
Plan and remodulate work processes, anticipating unexpected events and critical issues

Plan and remodulate work processes, anticipating unexpected events and critical issues

Plan the activities to be carried out consistently with medium and long-term objectives. Organize work processes taking into account constraints, opportunities and possible unexpected events. Remodulate work plans and programs in the event of changed context conditions. Mon...
Area:
Management Area
Expertise:
Process management
Duration:
35m
Level:
Advanced
Model of behavior and guidance of collaborators

Model of behavior and guidance of collaborators

Know the values ​​that must guide the leader's actions and behaviors. Aim to represent a highly positive leadership model. Become a point of reference and a model of exemplary and integrity behavior for colleagues and collaborators. Having an orientation...
Area:
Management Area
Expertise:
Leading a team
Duration:
1h 15m
Level:
Basic
Work towards goals

Work towards goals

Acquire the main tools of working towards objectives and achieving results. Recognize the importance of personal strengths and motivation in relation to performance. Develop and implement an orientation towards constant improvement and a...
Area:
Management Area
Expertise:
Leading a team
Duration:
1h 4m
Level:
Basic
Provide clear indications at work and combat discrimination

Provide clear indications at work and combat discrimination

Convey the objectives of your structure to the group. Provide clear instructions on the activities to be carried out. Communicate to the group the information useful for carrying out the work. Be attentive to respect for equal opportunities, showing awareness of the differences...
Area:
Management Area
Expertise:
Leading a team
Duration:
39m
Level:
Basic
Manager or Leader?

Manager or Leader?

Know the duties and functions of the manager and leader. Distinguish the differences between managerialism and leadership. Acquire the tools to detect the advantages and critical issues of both managerial roles and leaders. Develop development actions aimed at inspiring professional skills...
Area:
Management Area
Expertise:
Leading a team
Duration:
1h 28m
Level:
Intermediate
Stimulate everyone's contribution and encourage inclusion

Stimulate everyone's contribution and encourage inclusion

Involve the group in the objectives to be achieved. Assign activities to individuals in line with individual skills and abilities. Facilitate the exchange and sharing of information in the group. Actively stimulate everyone's contribution, promoting the diversity of...
Area:
Management Area
Expertise:
Leading a team
Duration:
36m
Level:
Intermediate
Assignment and monitoring of objectives

Assignment and monitoring of objectives

Know how to practically manage an objective assignment interview and effectively communicate concrete goals and objectives. Correctly manage a monitoring interview relating to the achievement of quantitative and qualitative objectives. Manage your feed...
Area:
Management Area
Expertise:
Leading a team
Duration:
1h 58m
Level:
Intermediate
Define operational and development objectives

Define operational and development objectives

Be aware of the importance of defining objectives and correlating them with performance management models. Knowing how to distinguish between operational objectives and development objectives, knowing their characteristics and advantages. Define a timeline for development and creation...
Area:
Management Area
Expertise:
Leading a team
Duration:
33m
Level:
Advanced
Leadership styles

Leadership styles

Know how to identify the general characteristics and distinctive signs of leadership. Recognize and contextualize the different types and different leadership styles. Distinguish between leadership and servant leadership. Learn the concept of situational leadership. It...
Area:
Management Area
Expertise:
Leading a team
Duration:
1h 3m
Level:
Advanced
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A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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