Management of emotions

Competence of the Emotional Area and Self-management. Develop emotional intelligence and empathy; recognize one's emotional states and manage emotions and relationships in a constructive way; control negative emotional reactions in stressful situations with balance and self-discipline; deal with situations of tension, pressure, difficulty or conflict calmly and clearly.

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Online courses:

Resonant and empathetic leader

Resonant and empathetic leader

Understanding the concept of resonance and the key elements of emotional intelligence. Learning the characteristics of an emotionally intelligent leader. Analysing the tools to enhance empathy in relationships with colleagues and collaborators...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
21m
Level:
Basic
Empathy and communication

Empathy and communication

Learning about the relationship among emotional intelligence, self-awareness and self-control. Understanding empathy and learning how to develop it with others. Improving communication effectiveness, recognising and managing axioms related to the various aspects of...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
42m
Level:
Basic
Manage emotions constructively and responsibly

Manage emotions constructively and responsibly

Recognize your emotional states and manage them in a constructive and responsible way. Control your negative emotional reactions in stressful situations. If necessary, ask for support in times of pressure and difficulty. Maintaining the right relational distance even...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
35m
Level:
Basic
Emotional awareness and strategies for stress management at work

Emotional awareness and strategies for stress management at work

Showing emotional intelligence and being aware of emotions (Goleman's theory). Adjusting the intensity and expression of emotions according to different situations. Finding ways to limit the negative impact of emotions on work activities...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
33m
Level:
Intermediate
Social emotional intelligence

Social emotional intelligence

Know the concept of social emotional intelligence and know what emotions are for. Develop the ability to recognize the emotions of others and actively listen. Generate working and personal relationships based on trust. Check the level of knowledge in ...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
1h
Level:
Intermediate
Management of emotions in the workplace

Management of emotions in the workplace

Know the models of emotional intelligence and rational intelligence. Implement the ability to harmonize thoughts and emotions in all circumstances. Stay calm, even in critical and stressful situations. Develop emotional awareness in the workplace...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
1h 5m
Level:
Intermediate
Emotional intelligence and empathy

Emotional intelligence and empathy

Know the sphere of the emotional dimension, the components and theories on emotions. Deepen the relationship between emotional intelligence and cognitive intelligence. Be aware of your emotions and learn to tune into yourself. Analyze the advantages that...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
1h 7m
Level:
Advanced
Self-discipline and self-efficacy

Self-discipline and self-efficacy

Analysing the three spheres of individual control and the contents of the "Objective-Purpose-Action Method". Gaining the tools to understand the characteristics and symptoms of the locus of control, both internal and external. Acquiring guidelines for self-management and understanding the time management system...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
1h 8m
Level:
Advanced
Deal with stress, tension and conflicts while maintaining calm, clarity and effectiveness

Deal with stress, tension and conflicts while maintaining calm, clarity and effectiveness

Understand the impact of your emotions on relationships and carrying out activities. Deal with uncertain or challenging situations while maintaining calm and clarity. Commit to maintaining effective behavior and unchanged performance even in the presence of...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
33m
Level:
Advanced

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Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
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  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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