1. MANAGER : ACTIONS AND ROLES
Role and activities of the Manager
Etymology and definition of manager
Etymology and definition of leader
Leadership and managerialism: differences
Manager actions
Leader actions
Manager 's approaches
Leader approaches
Managerial role
Who is the manager
Duties and functions of the manager
Manager 's dilemmas
Managerial cycles
Cycle of realization
Results cycle
Planning, organization and control
Cycle of people
Motivation
Delegation
Squad
Assessment
Development
2. LEADERS : ACTIONS AND ROLES
Role and activities of the Leader
Who is the leader
Characteristics of the modern leader
He makes the things he has in mind happen
He motivates people to follow him in his goals
He has an overall vision
Analyze and decide
He understands others
It conveys passion and emotions
Create a climate of trust
Has the ability to delegate
Assigns tasks to collaborators
Broaden people's responsibility and autonomy
Advantages, consequences and phases of delegation