1. PLAN THE ACTIVITIES AND DEFINE WORK METHODS AND TOOLS
Identify short and medium term objectives
Planning of activities to be carried out in the short and medium term
Consistency
Monitoring and adaptability
Alignment with company objectives
Improved productivity
Reduction of errors
Quality improvement
Adaptation to variations
Define working methods consistent with the objectives
Select appropriate tools
Plan the implementation
Monitoring and adaptation
Communication and alignment with objectives
Evaluation of effectiveness
Identification of instrumental needs
Testing and evaluation
Management and maintenance
Performance monitoring
2. DEVELOP WORK PLANS USING INDICATORS TO SUPPORT MONITORING
Develop operational work plans and programs
Identification of constraints
Opportunity analysis
Strategic planning
Risk management
Goal alignment
Communication and involvement
focus : Work plan (so-called operational plan or activity plan)
Fundamental characteristics of the Work Plan
Identify and use indicators to support the monitoring of work processes
Identification of suitable indicators
Selection and definition of indicators
Implementation of indicators
Constant monitoring
Analysis of results
Corrective actions
Process optimization
Communication and reporting
Goal alignment
