Project management: techniques and tools

Area:

Management Area

Expertise:

Process management

Duration:

1h

Level:

Intermediate

Teacher:

Dr. Renato Votta

Notes

Goals:

Acquire the skills to conceive, define, implement and conclude a project. Analyze the patterns of the four phases of building a project: conception, definition, implementation and conclusion. Explore specialized techniques and models for excellent project management (Work Breakdown Structure, Workpackage, Chart , Chart , Service level agreements).

Plan:

1. DESIGN OF THE PROJECT
Devise a project
Ideation phase
Detailed outline of ideation activities
Understanding the customer system
Key roles
Client
Key user
Project interlocutor
Project resources
Project plan
Risk in projects and possible causes
Risk management and project management
2. DEFINE, IMPLEMENT AND CONCLUDE THE PROJECT
Define a project
Definition phase
Detailed outline of the definition activities
What is Work Breakdown Structure (WBS)
What is the Workpackage
Definition of times and costs
How to define a program
Gantt chart with links (without resource constraints)
PERT ( Program Evaluation and Review Technique) diagram
Example: the production of a book
Resource assignment
Balance resources, cost and completion date
Carry out a project
Implementation phase
Detailed diagram of the implementation activities
Project control
Detailed reporting analysis
What are Service level agreements (SLAs)
SLA report and performance measurement
Project and integration group
Finish a project
Conclusion phase
Detailed outline of the conclusion activities
Presentation of the projects
Document structure
Objective
Method
Relation
Attachments
Evaluation of human resources involved in projects
Key issues and critical issues
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