Dr. Mirco Turco

Work and Organizational Psychologist; Expert in Organizational Wellbeing, Skills Balance and Individual Orientation Profile; Trainer and consultant in management, soft skills, organizational behavior and smart working; Trainers; Author of publications on the subject; PA360 Training on skills teacher (www.thebestskills.com)

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Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Level:
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Intermediate
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Online courses:

Mindfulness and stress management

Mindfulness and stress management

Understand the concept of mindfulness and its objectives. Learn about meditation practices, advantages and benefits of mindfulness, as well as stress management methods and techniques. Deepen the components of the mental structure necessary to approach the mindfulne...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
1h 4m
Level:
Intermediate
Positive organization, well-being and life skills

Positive organization, well-being and life skills

Know what a positive organization is. Exploring the neurobiology of organizations through a working approach based on a positive corporate culture and organizational well-being. Know what the characteristics of a positive leader are. Analyze the elements...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
51m
Level:
Intermediate
Burnout and mobbing

Burnout and mobbing

Check the level of knowledge of burnout, including characteristics, manifestations and symptoms. Deepen the examination of the causes, phases and negative consequences of burnout and mobbing at work and in organizations. Implement operational management...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
1h 12m
Level:
Intermediate
Psychopathologies in the workplace

Psychopathologies in the workplace

Analyze the consequences of mobbing on the employee's sphere and learn about the phenomena of straining, stalking and sexual harassment. Explore other psychopathologies present in the workplace such as stress due to excessive work, frustration, anger, tendency to ruminate, etc...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
44m
Level:
Advanced
Stress management & Mindful organizing

Stress management & Mindful organizing

Address and manage stress and anxiety in the workplace, implementing operational tools to intervene in organizational realities. Spread the prevention of stress and related problems from a mindful organizing & culture perspective. Knowing the techniques...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
57m
Level:
Advanced
Wellbeing

Wellbeing

Deepen the concept of wellbeing, in the dual dimension of physical and mental well-being. Develop awareness of the need to foster a work environment based on people's satisfaction. Constantly promote workplace and organizational well-being...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
45m
Level:
Advanced
Communication and mechanisms of persuasion

Communication and mechanisms of persuasion

Enhance the communication process by contextualizing messages. Know the mechanisms of effective communication through modeling analysis. Knowing how to use words appropriately within the communication process. Implement winning strategies...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
59m
Level:
Basic
Elements of NLP

Elements of NLP

Know the basic strategies of Neuro Linguistic Programming (NLP) and the structure of words. Know what rapport is. Learn about the mirroring technique, primary human sensory modalities, and some indicators of cleverly vague language. Acquire ...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
1h 29m
Level:
Basic
Express yourself clearly and respond appropriately

Express yourself clearly and respond appropriately

Express yourself in a clear, linear and coherent way and avoid ambiguity and misunderstandings. Listen carefully to the requests of the interlocutors, developing an orientation towards active listening. Ask clarifying questions when necessary. Respond appropriately to...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
34m
Level:
Basic
Listen carefully and manage feedback

Listen carefully and manage feedback

Transmit content clearly and comprehensively. Listen carefully to the requests of others by asking in-depth questions. Adapt the communication style to the characteristics of the interlocutor. Communicate appropriately to the context through language...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
32m
Level:
Intermediate
Strategic communication

Strategic communication

Implement knowledge of the human communication process. Explore specific areas such as perceptions, memories, influences and emotions. Develop the ability to be assertive and send persuasive signals. Strengthen strategic communication and effective relationships...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
1h 5m
Level:
Intermediate
Charismatic communication

Charismatic communication

Enhance the communication process and effectiveness in public speaking and leading meetings and working groups. Acquire knowledge tools to make your communication charismatic through non-verbal communication (CNV). Analyze communication messages...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
1h 5m
Level:
Intermediate
Speaking in public

Speaking in public

Know the indicators for effective public speaking (hand, arm and leg gestures). Analyze the signs of anxiety and stress resulting from public speaking. Know the techniques and rules to overcome fear and overcome mental blocks. Acquire the ability...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
2h 8m
Level:
Advanced
Persuasion strategies and ability to adapt language and communication style

Persuasion strategies and ability to adapt language and communication style

Express complex concepts clearly using effective and credible communication. Argue convincingly, orienting others towards the result, highlighting the strengths of one's opinions. Adapt language and communication style considering...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
35m
Level:
Advanced
NLP: metaphors for the evolution of human capital

NLP: metaphors for the evolution of human capital

Learn more about the principles of neuro-linguistic programming (NLP) and related representational systems, including Milton's model. Acquire new highly specialized communication skills. Implement the relationship between NLP and professional development. Appreciate...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
53m
Level:
Advanced
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A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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