Strategic communication

Area:

Relational Area

Expertise:

Listen and communicate

Duration:

1h 5m

Level:

Intermediate

Teacher:

Dr. Mirco Turco

Notes

Goals:

Implement knowledge of the human communication process. Explore specific areas such as perceptions, memories, influences and emotions. Develop the ability to be assertive and send persuasive signals. Enhance strategic communication and effective relationships with others. Analyze behaviors and phrases both to encourage and to avoid within the communication process

Plan:

1. Human communication process
Need to be understood
Perceptions and memories
Using your brain to change
Emotion and reason
Persuasion and influence
2. Paths of change
Ability to be assertive
Send persuasive signals
Strategic communication: how to relate to others
Positive behaviors and phrases to encourage
Behaviors and phrases to avoid
€ 140.00

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