Persuasion strategies and ability to adapt language and communication style

Area:

Relational Area

Expertise:

Listen and communicate

Duration:

35m

Level:

Advanced

Trainer:

Notes

Goals:

Expressing complex concepts clearly through effective and credible communication. Arguing persuasively by guiding others towards results, highlighting the strengths of one's own views. Adapting language and communication style taking context, interlocutors and goals into account. Ensuring clear communication for both parties to avoid misunderstandings.

Plan:

1. EFFECTIVE COMMUNICATION AND PERSUASION STRATEGIES
Express complex concepts in a clear manner
Using an effective and credible communication style
Clarity in communication: operational strategies
Communication and modeling
Arguing persuasively
Orientating interlocutors towards the result
Highlighting the strengths of one's own opinions
Laws of persuasion and result orientation
2. ADAPT LANGUAGE AND COMMUNICATION STYLE TO THE CONTEXT AND TO THE INTERLOCUTORS
Adapting language and verbal and non-verbal communication style
Contextualising interlocutors and goals
Some tips from Neuro Linguistic Programming (NLP)
Creating rapport
Clarification questions
Knowledge of the interlocutor
Systematically check that communication is clear
Avoiding mutual misunderstandings
Self-monitoring
Observation of the other
Feedback management
Verification checklist
140.00

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