Persuasion strategies and ability to adapt language and communication style

Area:

Relational Area

Expertise:

Listen and communicate

Duration:

35m

Level:

Advanced

Teacher:

Dr. Mirco Turco

Notes

Goals:

Express complex concepts clearly using effective and credible communication. Argue convincingly, orienting others towards the result, highlighting the strengths of one's opinions. Adapt language and communication style considering context, interlocutors and objectives. Ensure clear communication for both parties to avoid misunderstandings.

Plan:

1. EFFECTIVE COMMUNICATION AND PERSUASION STRATEGIES
Express complex concepts clearly
Use an effective and credible communication style
Clarity in communication: operational strategies
Communication and modeling
Argue convincingly
Orient interlocutors towards the result
Highlight the strengths of your opinions
Laws of persuasion and result orientation
2. ADAPT LANGUAGE AND COMMUNICATIVE STYLE TO THE CONTEXT AND INTERLOCUTORS
Adapt language and verbal and non-verbal communication style
Contextualize interlocutors and objectives
Some tips from Neuro Linguistic Programming (NLP)
Creation of the report
Clarification questions
Interlocutor's level of knowledge
Systematically check that communication is clear
Avoid mutual misunderstandings
Self-monitoring
Observation of the other
Feedback management
Verification checklist
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