1. NEURO-LINGUISTIC PROGRAMMING AND REPRESENTATIONAL SYSTEMS
Neuro-linguistic programming (NLP) and representational systems
Exercises
Visual sub-modalities
Auditory sub-modalities
Kinesthetic sub-modalities
Olfactory and gustatory sub-modalities
Indicator mode
Superlogical mode
Propitious modality
Meta-model
Cancellations
Distortions
Generalizations
Milton 's model
2. METAPHORS AND CHANGE
Metaphors and communication
Power of metaphors to trigger change
Building a metaphor
Gather information
Language of metaphors
Sensory-specified terms
Modal operators
Nominalizations
Lack of referential index
Cause-effect
Oxymorons
Truisms
Conversational postulates
Suggestions
Ego reinforcements and redefinitions