Dr. Mirco Turco

Work and Organizational Psychologist; Expert in Organizational Wellbeing, Skills Balance and Individual Orientation Profile; Trainer and consultant in management, soft skills, organizational behavior and smart working; Trainers; Author of publications on the subject; PA360 Training on skills teacher (www.thebestskills.com)

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Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Level:
Basic
Intermediate
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Online courses:

Identify concrete alternatives for solving problems

Identify concrete alternatives for solving problems

Be aware of critical or problematic situations, defining their perimeter and developing observation skills. Deepen the analysis by collecting data and information useful for understanding the situation or problem. Identify possible alternatives to...
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
29m
Level:
Intermediate
Address complex problems by proposing innovative solutions

Address complex problems by proposing innovative solutions

Focus on the relevant elements and potential consequences, even in the case of complex issues. Deepen the analysis by systematically collecting necessary data and information, evaluating their quality and completeness. Consider different sources…
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
33m
Level:
Advanced
Critical, systemic thinking and strategic vision

Critical, systemic thinking and strategic vision

Analyze organizational behaviors and skills related to critical and systemic thinking. Frame elements, factors and plans in a broader scenario. Analyze, evaluate and solve problems rationally. Examine the indicators related to the strategic vision....
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
1h 4m
Level:
Basic
Stimulate critical and systemic thinking and strategic vision

Stimulate critical and systemic thinking and strategic vision

Stimulate critical thinking, through a process of analysis and evaluation. Collect and integrate data and verify the provenance and reliability of the information. Identify the most relevant aspects, developing a holistic and systemic vision. Analyze the first...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
27m
Level:
Intermediate
Orientation to systemic and strategic thinking

Orientation to systemic and strategic thinking

Tackle complex problems, identify appropriate connections and summarize the most important points. Show critical spirit and ability to reflect. Finding original solutions and ideas, exploring possible alternatives and consequences of different options. Edit...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
24m
Level:
Advanced
Life long learning: training and lifelong learning

Life long learning: training and lifelong learning

Consider ongoing training (Life long learning) a fundamental tool for personal and professional growth. Guarantee everyone's right/duty to training and professional updating regarding hard skills, soft skills and life skills. Be aware...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
50m
Level:
Basic
Orientation to training and professional updating

Orientation to training and professional updating

Be aware of your professional development needs. Accept feedback to correct any errors. Acquire knowledge and technical skills necessary for your role. Take learning opportunities when they arise. Develop a...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
35m
Level:
Basic
Experiential learning and personal and work development

Experiential learning and personal and work development

Learn from experience with a view to greater coverage of the role. Welcome feedback positively to get a return on your work. Actively seek opportunities to learn new things. Develop a personal and professional development path. ...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
33m
Level:
Intermediate
Always learning to explore, understand and improve

Always learning to explore, understand and improve

Approach situations with a critical spirit, drawing lessons from them for yourself and others. Actively seek feedback with a view to continuous improvement. Identify the most functional ways to develop skills (hard and soft skills). Structuring a pr...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
50m
Level:
Advanced
Manage emotions constructively and responsibly

Manage emotions constructively and responsibly

Recognize your emotional states and manage them in a constructive and responsible way. Control your negative emotional reactions in stressful situations. If necessary, ask for support in times of pressure and difficulty. Maintaining the right relational distance even...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
43m
Level:
Basic
Emotional awareness and stress containment strategies at work

Emotional awareness and stress containment strategies at work

Demonstrate emotional intelligence and awareness of one's emotions (Goleman theory). Calibrate the intensity and expression of emotions in relation to different situations. In situations of stress or pressure, look for ways to limit the negative impact...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
34m
Level:
Intermediate
Emotional intelligence and empathy

Emotional intelligence and empathy

Know the sphere of the emotional dimension, the components and theories on emotions. Deepen the relationship between emotional intelligence and cognitive intelligence. Be aware of your emotions and learn to tune into yourself. Analyze the advantages that...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
1h 8m
Level:
Advanced
Deal with stress, tension and conflicts while maintaining calm, clarity and effectiveness

Deal with stress, tension and conflicts while maintaining calm, clarity and effectiveness

Understand the impact of your emotions on relationships and carrying out activities. Deal with uncertain or challenging situations while maintaining calm and clarity. Commit to maintaining effective behavior and unchanged performance even in the presence of...
Area:
Emotional Area
Expertise:
Management of emotions
Duration:
34m
Level:
Advanced
From stress to organizational well-being

From stress to organizational well-being

Framing the problem of stress in the workplace and in life. Learn about stressors and effects on work. Reduce and mitigate the negative consequences of stressful factors. Know the indicators of organizational well-being and malaise. Having an ap...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
58m
Level:
Basic
Know and fight stress

Know and fight stress

Learn the phases and manifestations of stress. Assess the levels and distinguish between positive stress (eustress) and negative stress (distress). Know the negative effects of stress on our body. Know how to behave when you are under stress. Exploring the methods...
Area:
Emotional Area
Expertise:
Stress and organizational wellbeing
Duration:
1h 3m
Level:
Basic
1 2 3 4 5

A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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