1. FIND CRITICAL SITUATIONS AND ANALYZE THE PROBLEM
Be aware of any critical or problematic situations
Define the perimeter of the critical issues
Empirical factor
Problem solving and means-ends analysis
Observation and analytical skills
Deepen the analysis
Collection of data and information
Greater understanding of the situation/problem
What does in-depth analysis consist of?
Nature of the problem
Description of the problem
Elements of analysis to understand the situation
Reorganize the data
2. SEARCH FOR ALTERNATIVES AND PROPOSE CONCRETE SOLUTIONS
Identify possible alternative solutions to the problem
Identify concrete and feasible alternatives
Strategies for defining alternatives
Feedback analysis
Propose solutions promptly
Propose solutions consistent with the analysis carried out
Always have a “Plan B” ready
Effective communication
Prioritize alternatives
Priority criteria
Explore different approaches or strategies
Verification checklist