1. ABILITY TO DEAL WITH COMPLEX PROBLEMS
Focus on the elements relevant to solving a problem
Analysis of potential consequences
Ability to make decisions
Take responsibility
Problem orientation
Challenge orientation
Systematic collection of data and information
From collection to detailed analysis of the context
Identification of key elements
Breakdown of the problem
Climber technique
Systematically collect necessary data and information
Specific objectives of the analysis
Evaluation of the quality and completeness of data and information
Check the validity and reliability of the data: handbook of behaviors to adopt
Document the analysis process
2. ACCURATE ANALYSIS OF THE PROBLEM AND EFFECTIVE AND INNOVATIVE SOLUTIONS
Documentary research and statistical analyses
Operational techniques and suggestions
Propose effective solutions promptly
Look for alternatives
Find potentially innovative alternative solutions
Consistency of the solutions with the reference context
Think outside the box
Sustainability of the solution
Clarity and detail of the solution
Advantages and disadvantages analysis
Verification checklist