Know the basis and structure of an organization and have a common mission and vision. Share company values ​​and know how to spread the organizational culture and its spheres of influence. Develop motivation and engagement skills. Implement the sense of...

Know what an organization is and know its operational tools. Have an approach oriented towards achieving common goals. Know how to distinguish between organization, organizational metaphors and organizational chart. Learn about the various types of organizational structures...

Know how to manage a feedback interview. Welcome feedback to have an opinion on your work and correct any errors in the event of negative feedback. Knowing how to behave in the future starting from the analysis of the past. Orient feedback towards constant research...

Know the elements that influence the corporate climate and know how to recognize them in practice. Analyze all the factors that influence the organizational climate in a positive or negative way. Know what organizational climate analysis tools are and how they correlate to...

Implement knowledge of persuasion and negotiation models. Examine the main persuasive techniques. Know how to distinguish the various types of tracing, including formal tracing (mirroring), identifying opportunities and risks. Know the importance of using...

Know logical levels of communication and advantages of different communication styles. Obtain tools for evaluating and improving your communication to make it more effective. Know how to distinguish between hearing and listening and between active and passive listening. Miles...

Understand the social and relational dynamics that distinguish work groups. Understand the importance of participation and communication in team working. Working with others, interacting and collaborating, defining values, responsibilities and relationships. Ind...

Know the advantages and risks of collaboration and competition within a work group. Knowing how to question yourself to grow and improve. Trust in the competence of colleagues and share common values, interests and objectives with them...

Provide knowledge tools and useful information for building the relationship with the interlocutor. Develop the ability to adapt one's style and implement assertiveness and expressiveness in relationships with others. Identify the profiles of the interlocutor...

Analyze factors, characteristics and advantages of negotiation, cooperation and conflict. Deepen your examination of the negotiation variables and train your negotiation skills even in complex situations, avoiding the most frequent errors. Metabolisms...

Analyze advanced negotiation and conflict management techniques and models. Know the BATNA and WATNA strategies to better manage disputes. Analyze characteristics, risks, advantages and disadvantages of negotiation theory, model ...

Identify and define personal and team objectives. Acquire the knowledge for the correct planning of a project. Know what the planning tools are for a project. Know the activities related to the management and conclusion of projects. Anal...

Acquire the main tools of working towards objectives and achieving results. Recognize the importance of personal strengths and motivation in relation to performance. Develop and implement an orientation towards constant improvement and a...

Know how to practically manage an objective assignment interview and effectively communicate concrete goals and objectives. Correctly manage a monitoring interview relating to the achievement of quantitative and qualitative objectives. Manage your feed...

Understand coaching goal setting techniques, starting with accepting the challenge. Knowing what to challenge, how to challenge and when to challenge in order to activate concrete actions to stimulate insights and changes. Deepen your knowledge of...