Conflict management: operational guide for negotiation

Area:

Relational Area

Expertise:

Conflict management and negotiation

Duration:

1h

Level:

Advanced

Notes

Goals:

Analyze factors, characteristics and advantages of negotiation, cooperation and conflict. Deepen your examination of the negotiation variables and train your negotiation skills even in complex situations, avoiding the most frequent errors. Metabolize useful operational suggestions to become negotiation specialists in the broader field of conflict management .

Plan:

1. NEGOTIATION VARIABLES
Negotiation process and variables
What is negotiation
Main factors of the negotiation
Interdependent parts
Cooperation: characteristics and advantages
Negotiation: features and advantages
Conflict: characteristics and advantages
Negotiation variables
Objective
Context
Interlocutor
Constructive conflict management
Two logics compared
2. AVOID THE MOST FREQUENT ERRORS
Skills and errors in conflict management
Operational suggestions for the correct management of conflicts
Skills, abilities and skills of the negotiator
Most frequent mistakes in negotiation
Operational guide for negotiation
Five steps for conflict management
€ 140.00

All you can Skill

Unlimited access to 252 elearning courses on soft skills ALL-INCLUSIVE

all texts and images present are protected by copyright and cannot be used

Compliance with European and international guidelines
Key Competences for Work and Life
  • Private and public employees of all roles and professional profiles
  • Managers, directors, executives, middle managers, officials, team leaders
  • New hires from private companies and public administrations
  • Employees, consultants, trainees
  • Students, women, unemployed, jobseekers
  • People who want to prepare effectively for job interviews in the private sector
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general
  • People who intend to participate in competitions and selections in the public sector

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for Administrations to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • 8 Languages: EN-UK, EN-USA, ES, IT, DE, FR, PT, PT-BR
  • Subtitles
  • Customer
  • Final Tests

SUBSCRIPTIONS

Purchase

PA360 Training on skills ®

Viale della Libertà, 197/A

73100 Lecce (LE) - Italy

tel. +39 0832 409463

e-mail: This email address is protected from spambots. You need JavaScript enabled to view it.
Tax code and PI: 05034240753

© All rights reserved 2024

----

Accessibility and Inclusion

Cookie policy

Privacy and legal notes