Effective communication and listening styles

Area:

Relational Area

Expertise:

Listen and communicate

Duration:

1h 10m

Level:

Advanced

Notes

Goals:

Know logical levels of communication and advantages of different communication styles. Obtain tools for evaluating and improving your communication to make it more effective. Know how to distinguish between hearing and listening and between active and passive listening. Improve your selective listening skills. Acquire the ability to become a perfect communicator and listener.

Plan:

1. Effective communication models
Logical levels of communication
Characteristics of communication
Dilts Pyramid
Communication styles
Advantages of the passive style and the aggressive style
2. Be a perfect listener
What does it mean to feel
What it means to listen
Active listening: characteristics
Passive listening: characteristics
Selective listening
Operational tips to become a perfect listener
€ 140.00

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