Dr. Antonella Costigliola

Senior Consultant Organization and Human Resources Development - Teacher PA360 Training on skills (www.thebestskills.com)

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Cognitive Area
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Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Online courses:

Grow model

Grow model

Deepen your knowledge of the Grow model, a point of reference for coaching used to enhance potential and grow people and teams according to a structured path. Analyze the four phases, as well as the actors and functions of the Grow model, aimed at explo...
Area:
Management Area
Expertise:
Coaching
Duration:
37m
Level:
Advanced
Using questions in coaching

Using questions in coaching

Deepen the fundamental role of questions within coaching sessions. Know the types of questions and distinguish between open and closed questions. Develop critical thinking about generating insights through powerful questions. Operate a dis...
Area:
Management Area
Expertise:
Coaching
Duration:
40m
Level:
Advanced
Organizational behaviors and evaluation

Organizational behaviors and evaluation

Evaluate organizational behaviors, knowing the criteria and parameters of performance evaluation. Know the different types of objectives, system and evaluation. Know what SMART goals are, noting their related advantages. Learn the phases of...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
1h 10m
Level:
Basic
Skills and evaluation

Skills and evaluation

Be aware of the importance of acquiring technical-specialist (hard skills), digital and transversal (soft skills) skills necessary in the world of work. Build and use diagnostic and evaluation tools on positions, performance, skills, performance...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
51m
Level:
Basic
KPIs and multisource feedback

KPIs and multisource feedback

Know the performance evaluation tools related to working towards objectives. Deepen the dynamics of Multi-Source-Feedback (MSF), an innovative process that complements the traditional evaluation system. Analyze performance evaluation methods...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
50m
Level:
Basic
Performance evaluation methods and models

Performance evaluation methods and models

Know system models and performance evaluation methods. Evaluate organizational behaviors associated with transversal skills (soft skills). Know how to identify the quantitative and qualitative objectives of the key performance indicators (KPIs). Analyze...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
1h 2m
Level:
Intermediate
Performance management systems

Performance management systems

Know why it is necessary to evaluate performance and achievement of objectives. Understand the approach characterizing performance evaluation systems and their tools. Learn about performance management systems and the advantages of performance evaluation...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
29m
Level:
Intermediate
Skills balance sheet

Skills balance sheet

Have the tools to carry out a correct mapping of skills. Analyze the organizational context and the relative position in order to correctly build a balance of skills. Implement knowledge of skills assessment tools, analysis...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
1h 11m
Level:
Intermediate
MBO and advanced performance management models

MBO and advanced performance management models

Know the new performance evaluation systems. Understand the approach characterizing the Management By Objectives and Multi-Source-Feedback models. Analyze advantages and disadvantages of evaluating results and behaviors...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
1h 2m
Level:
Advanced
Effective tools for performance evaluation

Effective tools for performance evaluation

Know the operational performance evaluation tools (evaluation form, logbook, survey). Learn the contents, objectives, development actions and classification types of the evaluation form. Analyze purposes, contents and...
Area:
Management Area
Expertise:
Performance evaluation
Duration:
30m
Level:
Advanced
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A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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