Understanding the basis and structure of an organization and sharing its mission and vision. Sharing corporate values and being aware of how to spread the organizational culture and its spheres of influence. Developing motivation and engagement. Implementing a sense of ...

Know what an organization is and know its operational tools. Have an approach oriented towards achieving common goals. Know how to distinguish between organization, organizational metaphors and organizational chart. Learn about the various types of organizational structures...

Know how to manage a feedback interview. Welcome feedback to have an opinion on your work and correct any errors in the event of negative feedback. Knowing how to behave in the future starting from the analysis of the past. Orient feedback towards constant research...

Understanding the elements that influence the organisational climate in a positive or negative way and being able to recognise them. Understanding the tools to analyse organisational climate and...

Enhancing the understanding of persuasion and negotiation models. Analysing the main persuasive techniques. Learning how to tell the difference among several types of mirroring, including formal tracing, identifying the opportunities and risks involved. Understanding the importance of using...

Know logical levels of communication and advantages of different communication styles. Obtain tools for evaluating and improving your communication to make it more effective. Know how to distinguish between hearing and listening and between active and passive listening. Miles...

Understand the social and relational dynamics that distinguish work groups. Understand the importance of participation and communication in team working. Working with others, interacting and collaborating, defining values, responsibilities and relationships. Ind...

Understanding the advantages and risks of collaboration and competition within a work group. Learning to question oneself to grow and improve. Being confident in the expertise of colleagues and sharing with them common values...

Providing knowledge tools and useful information for building the relationship with interlocutors. Developing the ability to adapt one's style and implementing assertiveness and expressiveness in relationships with others. Identifying the profiles of interlocutors...

Analyze factors, characteristics and advantages of negotiation, cooperation and conflict. Deepen your examination of the negotiation variables and train your negotiation skills even in complex situations, avoiding the most frequent errors. Metabolisms...

Analyze advanced negotiation and conflict management techniques and models. Know the BATNA and WATNA strategies to better manage disputes. Analyze characteristics, risks, advantages and disadvantages of negotiation theory, model ...

Identify and define personal and team objectives. Acquire the knowledge for the correct planning of a project. Know what the planning tools are for a project. Know the activities related to the management and conclusion of projects. Anal...

Acquire the main tools of working towards objectives and achieving results. Recognize the importance of personal strengths and motivation in relation to performance. Develop and implement an orientation towards constant improvement and a...

Know how to practically manage an objective assignment interview and effectively communicate concrete goals and objectives. Correctly manage a monitoring interview relating to the achievement of quantitative and qualitative objectives. Manage your feed...

Understand coaching goal setting techniques, starting with accepting the challenge. Knowing what to challenge, how to challenge and when to challenge in order to activate concrete actions to stimulate insights and changes. Deepen your knowledge of...