Cognitive Area

It is inherent in the cognitive processes that guide the thoughts and actions of public employees. It concerns skills of a systemic and creative nature such as understanding the context, orientation towards innovation, logical-deductive reasoning, problem solving, critical and systemic thinking, strategic vision, analysis and synthesis skills, learning, continuous training, professional updating.

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Area:
Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Advanced
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Level:
Basic
Intermediate
Advanced

Online courses:

Open-mindedness and brainstorming

Open-mindedness and brainstorming

Learn more about techniques of open-mindedness and stimulation of creativity. Know how to classify problems. Implement knowledge of advanced techniques such as brainstorming, nominal group technique (NGT), catastrophe strategy and Disney method. For ...
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
1h 1m
Level:
Advanced
Techniques and methods to unleash creativity

Techniques and methods to unleash creativity

Learn the main problem solving techniques to make decisions aimed at solving the problem. Learn to analyze and address critical issues in a constructive and effective way. Know what mind maps are and what they are for. Specialist focus is dedicated...
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
1h 30m
Level:
Advanced
Address complex problems by proposing innovative solutions

Address complex problems by proposing innovative solutions

Focus on the relevant elements and potential consequences, even in the case of complex issues. Deepen the analysis by systematically collecting necessary data and information, evaluating their quality and completeness. Consider different sources…
Area:
Cognitive Area
Expertise:
Problem solving
Duration:
33m
Level:
Advanced
Critical, systemic thinking and strategic vision

Critical, systemic thinking and strategic vision

Analyze organizational behaviors and skills related to critical and systemic thinking. Frame elements, factors and plans in a broader scenario. Analyze, evaluate and solve problems rationally. Examine the indicators related to the strategic vision....
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
1h 4m
Level:
Basic
Develop critical thinking and the ability to analyze and synthesize

Develop critical thinking and the ability to analyze and synthesize

Distinguish between essential and secondary elements. Differentiate subjective and objective elements. Structure your thoughts clearly. Collect information from different sources, make the right connections and subject it to critical evaluation. Correctly understand the...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
33m
Level:
Basic
Think systemically to get an overview

Think systemically to get an overview

Identify correlations and relationships and create an overview. Manage complex information with a holistic and systemic perspective. Build approaches that take into account a range of points of view and positions. Have a clear general vision of the problems and grasp the...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
36m
Level:
Basic
Propose solutions based on systemic analyses

Propose solutions based on systemic analyses

Clearly identify all components of a problem. Analyze, evaluate and grasp the links between information and manage complex concepts well with strategic vision skills. Evaluate the advantages and disadvantages of each possible option. Support conclusions...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
39m
Level:
Intermediate
Stimulate critical and systemic thinking and strategic vision

Stimulate critical and systemic thinking and strategic vision

Stimulate critical thinking, through a process of analysis and evaluation. Collect and integrate data and verify the provenance and reliability of the information. Identify the most relevant aspects, developing a holistic and systemic vision. Analyze the first...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
27m
Level:
Intermediate
Orientation to systemic and strategic thinking

Orientation to systemic and strategic thinking

Tackle complex problems, identify appropriate connections and summarize the most important points. Show critical spirit and ability to reflect. Finding original solutions and ideas, exploring possible alternatives and consequences of different options. Edit...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
24m
Level:
Advanced
Systemic thinking and strategic vision: advanced indicators

Systemic thinking and strategic vision: advanced indicators

Break down and evaluate the variables of a problem. Connect data and elements beyond the present and predict future impacts. Consider the bigger picture and other points of view. Identify various options and anticipate their potential implications. Developing spirit...
Area:
Cognitive Area
Expertise:
Systemic thinking and strategic vision
Duration:
35m
Level:
Advanced
Life long learning: training and lifelong learning

Life long learning: training and lifelong learning

Consider ongoing training (Life long learning) a fundamental tool for personal and professional growth. Guarantee everyone's right/duty to training and professional updating regarding hard skills, soft skills and life skills. Be aware...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
50m
Level:
Basic
Learning organization: learning organization

Learning organization: learning organization

Know the basic processes of the learning organization and the characteristics of an organization aimed at constant learning. Analyze the values ​​of the learning organization. Learn to learn and share knowledge with others continuously. Promote...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
44m
Level:
Basic
Orientation to training and professional updating

Orientation to training and professional updating

Be aware of your professional development needs. Accept feedback to correct any errors. Acquire knowledge and technical skills necessary for your role. Take learning opportunities when they arise. Develop a...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
35m
Level:
Basic
Experiential learning and personal and work development

Experiential learning and personal and work development

Learn from experience with a view to greater coverage of the role. Welcome feedback positively to get a return on your work. Actively seek opportunities to learn new things. Develop a personal and professional development path. ...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
33m
Level:
Intermediate
Investing in training

Investing in training

Know training needs and training planning and delivery phases. Acquire practical training tools in order to obtain the greatest advantages and benefits. Develop the awareness that investing in training and human capital leads to growth...
Area:
Cognitive Area
Expertise:
Learning orientation
Duration:
38m
Level:
Basic
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A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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