Performance evaluation methods and models

Area:

Management Area

Expertise:

Performance evaluation

Duration:

1h 2m

Level:

Intermediate

Notes

Goals:

performance evaluation methods . Evaluate organizational behaviors associated with transversal skills ( soft skills ). Know how to identify the quantitative and qualitative objectives of the key performance indicators (KPIs) . Analyze relevant indicators (criticism management, teamwork, strategic vision) and evaluation tools.

Plan:

PERFORMANCE EVALUATION : METHODS AND MODELS
Organizational behaviors and skills
Value skills
Transversal skills
Management skills
Analysis of organizational behaviors
Why use organizational behaviors?
Processes related to organizational behaviors
Responsibility
Comprehensibility
Simplicity
Relevance
Qualitative objectives of organizational behaviors
How to structure organizational behaviors
Declaration and KPIs
Key performance indicators
Quantitative and qualitative objectives of KPIs
Declaration and leadership
Operational examples of declarations
2. KEY PERFORMANCE INDICATOR ( KPI)
Key performance indicators)
Qualitative objectives of KPIs: scheme
Leadership and KPIs
Practical examples of KPIs
Ask for confirmatory feedback
Criticism management indicators
Ability to handle negative feedback correctly
Indicators of correct teamwork
Indicators of a correct strategic vision
Evaluation tools
Evaluation sheet
Grading
Logbook
Possible errors
140.00

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