Relational Area

It concerns the management of interpersonal relationships and the ability to listen actively and communicate in an effective, persuasive and charismatic way. Includes the development of teamwork, collaboration and service orientation. Stimulates negotiation and conflict resolution skills. It takes care of organizational wellbeing and respect for everyone, promoting diversity, equity and inclusion.

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Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Online courses:

Psychological and behavioral aspects of stalking

Psychological and behavioral aspects of stalking

Analyze the multiple cases in which stalking occurs. Identify the specific profiles of both the victim and the perpetrator of violence and harassment. Recognize the psychological and behavioral profiles of the attacker and distinguish the five types of stalking...
Area:
Relational Area
Expertise:
Diversity, equity and inclusion
Duration:
36m
Level:
Intermediate
Promote an inclusive environment and social diversity

Promote an inclusive environment and social diversity

Commit to achieving public interest and the sustainable development of society. Reflect on how personal, social and cultural backgrounds influence thinking and conclusions. Promote an inclusive environment and respect for all diversity. Secure your...
Area:
Relational Area
Expertise:
Diversity, equity and inclusion
Duration:
33m
Level:
Advanced
Education for affectivity in work and life

Education for affectivity in work and life

Develop some elements of education in affectivity and respect for oneself and others. Promote emotional education measures at work and in life, promoting a healthy and harmonious environment. Having a balanced approach to controlling emotions and...
Area:
Relational Area
Expertise:
Diversity, equity and inclusion
Duration:
35m
Level:
Advanced
Organizational strategies against violence and harassment at work

Organizational strategies against violence and harassment at work

Know the contents of the ILO Convention n.190/2019 and Recommendation n.206 of 06/21/2019. Outline organizational strategies for the elimination of violence and harassment in the world of work. Promote corporate law enforcement policies and identify...
Area:
Relational Area
Expertise:
Diversity, equity and inclusion
Duration:
35m
Level:
Advanced
Characteristics and outcomes of occupational stalking

Characteristics and outcomes of occupational stalking

Know the characteristics of occupational stalking and detect the differences with stalking. Identify the stalker's persecutory and destructive goals. Discover the negative impacts of violence on the victim's health and work. Knowing how to recognize and co...
Area:
Relational Area
Expertise:
Diversity, equity and inclusion
Duration:
28m
Level:
Advanced
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A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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