Empathy and communication

Area:

Emotional Area

Expertise:

Management of emotions

Duration:

43m

Level:

Basic

Notes

Goals:

Learn about the relationship between emotional intelligence, self-awareness and self-control. Know what empathy is and learn to develop it with others. Improve the effectiveness of your communication, recognizing and managing the axioms in relation to the various aspects of emotional intelligence. Analyze the relationship between leadership and emotional intelligence and the characteristics of the servant leader.

Plan:

1. Self-awareness, self-control and empathy
Definition of emotional intelligence
Self-control
Develop empathy
Primary emotions
Universal theory of emotions
2. Relationship with communication
Emotional intelligence and communication
Axioms of communication
Servant leadership
Leadership and emotional intelligence
Two different approaches: leader-first and servant-first
€ 140.00

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