Empathy and communication

Area:

Emotional Area

Expertise:

Management of emotions

Duration:

42m

Level:

Basic

Notes

Goals:

Learning about the relationship among emotional intelligence, self-awareness and self-control. Understanding empathy and learning how to develop it with others. Improving communication effectiveness, recognising and managing axioms related to the various aspects of emotional intelligence. Analysing the relationship between leadership and emotional intelligence and the characteristics of a servant leader.

Plan:

1. Self-awareness, self-control and empathy
Definition of emotional intelligence
Self-control
Developing empathy
Primary emotions
Universal theory of emotions
2. Relationship with communication
Emotional intelligence and communication
Axioms of communication
Servant leadership
Leadership and emotional intelligence
Two different approaches: leader-first and servant-first
€ 140.00

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Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


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