1. TEAM WORKING : WHAT IT IS AND HOW IT WORKS
Team building and team working
Characteristics of team building
Characteristics of team working
Goals
Basic elements
Factors that cannot be missing
Exercise
Enemies of team building
Working group
Interaction and cohesion in the group
Personality, environment and behavior
Lewin 's theory
Interdependence of task and destiny
Working group and plurality of integrations
Characteristics of the working group
Team working and communication
Assertive communication
Feedback
Participation
Cooperation vs. competition: verbal and non-verbal indications
Creation of the working team
Verification of team working
Team working improvements
Advantages of team working
Cognitive advantages
Motivational benefits
Relational advantages
Organizational benefits
Identify objectives
Define tasks
How to fuel team working?
Team coaching
Team building events
Training
2. SELF-AWARENESS AND EMPATHY
Clarity of objectives
Clarity and sharing of objectives
Cohesion
Collaboration
Team leader profiles
Characteristics
Visionary team leader
Team leader coach
Affiliative team leader
Democratic team leader
Team leader pacesetter
Authoritarian team leader
Emotional intelligence
Components of emotional intelligence
Personal competence
Social competence
Intrinsic motivation
Extrinsic motivation
Motivational factors
Empathy
Value differences
Question yourself
Trust
Team game