Negotiator's skills for effective conflict management

Area:

Relational Area

Expertise:

Conflict management and negotiation

Duration:

40m

Level:

Basic

Trainer:

Relational Area Dr. Eleonora Pasqualini

Trainer:

Mrs. Eleonora Pasqualini

Notes

Goals:

Being able to distinguish between the different leadership styles (visionary, coach, affiliative, democratic, pacesetting, commanding) in conflict management. Analysing tools for preventing and managing critical issues effectively. Acquiring specialized mediation and negotiation skills, such as communication skills, emotional awareness, self-control, flexibility and stress management.

Plan:

1. Conflict prevention and management

Leadership and conflict

Leadership styles in conflict management

Situational leadership

Conflict prevention tools

Conflict management tools

2. Competences of mediator and negotiator

Conflict management skills

Mediation

Communication skills

Emotional awareness

Self-control

Stress management

€ 140.00

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Key Competences for Work and Life

Target audience

Private and public employees of all roles and professional profiles
Managers, directors, executives, middle managers, officials, team leaders
New hires from private companies and public administrations
Employees, consultants, trainees
Students, unemployed, jobseekers

People who want to prepare effectively for job interviews in the private sector

All those who intend to develop managerial, executive and leadership skills
Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

People who intend to participate in competitions and selections in the public sector

Goals

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills

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