Problem solving

Area:

Cognitive Area

Expertise:

Problem solving

Duration:

33m

Level:

Basic

Notes

Goals:

Learn the main problem definition and analysis techniques. Be aware that problem-solving skills constitute cognitive soft skills. Identify the types and phases of problem solving, starting from the clear identification of the problem. Define the problem solving process by developing effective strategies and avoiding possible errors.

Plan:

1. The problem
Problem indicators
Origins of the problem
Constituent elements of the problem
Problem solving and cognitive soft skills
Problem finding, problem setting, problem solving and decision making
2. Problem resolution
Phases of problem solving
Identification and specification of the problem
Identification of solution alternatives
Application of solutions
Problem solving strategies
140.00

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