Assertiveness and empathy: active listening to communicate well

Area:

Relational Area

Expertise:

Listen and communicate

Duration:

48m

Level:

Basic

Notes

Goals:

Understanding the languages ​​of communication. Improving work and interpersonal relationships through credible and effective communication styles, and assertive behaviour. Developing the ability to empathise with others. Transforming relationships positively through empathic assertiveness and active listening. Designing an effective communication path through Communication Design.

Plan:

1. Effective and assertive communication
Languages of communication
Learning to decode body language
Credible communication
Effective communication
Assertive communication
2. Empathy: getting in touch with the other person
Empathising with others
Ability to tune in to others' needs
Elements of empathetic assertiveness
Communication design : designing communication
Avoiding the deterioration of communication
€ 140.00

All you can Skill

Unlimited access to 252 e-learning courses
on transversal skills
all inclusive rates

For info and subscriptions dedicated to your company

all texts and images present are protected by copyright and cannot be used

Compliance with European and international guidelines
Key Competences for Work and Life
  • Private and public employees of all roles and professional profiles
  • Managers, directors, executives, middle managers, officials, team leaders
  • New hires from private companies and public administrations
  • Employees, consultants, trainees
  • Students, unemployed, jobseekers
  • People who want to prepare effectively for job interviews in the private sector
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general
  • People who intend to participate in competitions and selections in the public sector

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for Administrations to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • 8 Languages: EN-UK, EN-USA, ES, IT, DE, FR, PT, PT-BR
  • Subtitles
  • Customer
  • Final Tests

SUBSCRIPTIONS

Purchase

PA360 Training on skills ®

Viale della Libertà, 197/A

73100 Lecce (LE) - Italy

tel. +39 0832 409463

e-mail: This email address is protected from spambots. You need JavaScript enabled to view it.
Tax code and PI: 05034240753

© All rights reserved 2024

----

Accessibility and Inclusion

Cookie policy

Privacy and legal notes