Dr. Francesca Maddaluno

National President of AIDP (Italian Association of Personnel Directors) - Executive coach - Specialist in Management Consulting, Leadership and Human Resources - Teacher of PA360 Training on skills (www.thebestskills.com)

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Cognitive Area
Emotional Area
Relational Area
Achievement Area
Management Area
Digital competence Area
Expertise:
Context awareness and innovation orientation
Problem solving
Systemic thinking and strategic vision
Learning orientation
Management of emotions
Stress and organizational wellbeing
Listen and communicate
Teamwork and collaboration
Service orientation
Conflict management and negotiation
Diversity, equity and inclusion
Reliability
Responsible decision-making
Accuracy
Spirit of initiative and resourcefulness
Result orientation
Potential, soft skills and self-development
Process management
Leading a team
Employee development, feedback and delegation
Motivation and growth
Resource optimization
Promoting change
Coaching
Performance evaluation
Personnel selection
Digital awareness
Web and social media
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Level:
Basic
Intermediate
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Online courses:

Assertive and effective communication

Assertive and effective communication

Have the tools necessary to improve our communication and build useful and productive relationships. Understand the importance of listening and know how to practice active listening. Have the ability to identify the axioms of effective communication in...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
52m
Level:
Basic
Assertiveness and empathy: active listening to communicate well

Assertiveness and empathy: active listening to communicate well

Know the languages ​​of communication. Improve work and interpersonal relationships through credible, effective communication styles and assertive behaviors. Develop the ability to connect with others. Transforming relationships positively through...
Area:
Relational Area
Expertise:
Listen and communicate
Duration:
1h 18m
Level:
Basic
Collaborate, communicate, give and receive feedback

Collaborate, communicate, give and receive feedback

Promote collaboration, cooperation and communication among team members. Improve team spirit and learn about the advantages of teamwork, both in person and remotely. Know the factors that favor generative collaboration and implement trust...
Area:
Relational Area
Expertise:
Teamwork and collaboration
Duration:
58m
Level:
Basic

A l l  y o u  c a n  S k i l l s !

for work and...
a successful life!

  • Public employees of all roles and professional profiles
  • Managers, structure managers, officials, high qualifications, position assignments, organizational and professional functions
  • New hires from the Public Administrations
  • Those who participate in public competitions and selections (graduates, diploma holders, university and high school students, women, unemployed, unemployed)
  • Employees, consultants, trainees
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for PAs to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • Customer
  • Final Tests

Area: Cognitive
- Understanding the public context

Emotional Area

Relational Area
– Interacting in the Public Context

Realization Area
- Realizing public value

Management Area
- Managing public resources

Digital competence Area

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SUBSCRIPTIONS

PA360 Training on skills ®

Viale della Libertà, 197/A

73100 Lecce (LE) - Italy

tel. +39 0832 409463

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Tax code and PI: 05034240753

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