1. UNDERSTAND AND SUPPORT CHANGE
Seize change as a positive element for work
Orientation to change
Be open to new technologies, processes and methodologies
Deal with change positively
Personal and professional change and growth
Change and challenges
Support the adoption of new procedures and work tools, including technological ones
Communicate the benefits of new procedures or tools
Highlight the improvement in efficiency, quality of work and customer/user satisfaction
Organize training courses and involve all staff
Implement mentoring programs
Create incentive and recognition programs
2. PROMOTE AND ENCOURAGE CHANGE
Promote change in a logic of continuous improvement
Innovation orientation
Enhance experimentation
Recognize and reward new ideas and initiatives from collaborators
Involvement and active participation
Understand the context and identify opportunities
Encourage colleagues and collaborators to experience change as an opportunity
Positive communication
Positive language
leadership and empathetic support
Propose a clear vision of the future after the change
Continuous learning
Develop a resilient mindset