1. SUPPORT THE ADOPTION OF NEW PROCEDURES AND WORK TOOLS
Support change in the workplace
Welcome innovation
Encourage the group to propose new solutions
Communicate the objectives of the change clearly and simply
Make sure everyone understands the reasons and possible benefits of the change
Demonstrate flexibility in managing the change process
Encourage and stimulate the introduction of new methods of managing processes, activities and services
Explain the reasons for introducing the new procedures and tools
Emphasize the benefits for the team and the organization
Be available and supportive to colleagues and collaborators
Show how to successfully use procedures and tools
Be a role model in the use of new technologies and procedures
Encourage collaboration between team members
2. PROMOTE CHANGE WITHIN A LOGIC OF CONTINUOUS IMPROVEMENT
Orientation towards change and innovation to continuously improve
Set clear and realistic goals for continuous improvement
Organize brainstorming sessions to generate new ideas and solutions
Reward those who propose innovative ideas
Encourage suggestions for improvement
Experiencing change as a positive opportunity for the group and the organization
Communicate the vision
Welcome the team's ideas and opinions on the change
Emphasize the team's skills and abilities
Effective change with teamwork
Manage resistance with listening and empathy
Promote positive thinking
Highlight opportunities rather than risks
Demonstrate an open and positive mindset towards change
