Personnel selection interview

Area:

Management Area

Expertise:

Personnel selection

Duration:

55m

Level:

Intermediate

Teacher:

Dr. Renato Votta

Notes

Goals:

Develop the ability and skills to best manage a selection interview, knowing its structure and preliminary phases. Learn the mistakes to avoid, both on the part of the selector and the candidate. Know the importance of the role of questions in the selection interview and the characteristics of behavioral questions. Know how to ask questions according to the STAR

Plan:

1. PRELIMINARY PHASES OF THE SELECTION INTERVIEW
Opening of the selection interview
Hospitality
Management
Closure
Why make the opening
How to make the opening
What to observe?
Areas of investigation
General attitude
Areas of exploration
Course of study
Work experiences
Personal and social life
Work expectations
Role of questions in the selection interview
Open questions, the heart of the interview
Alternative questions
Closed questions
Ask effectively
Question technique
Mistakes to avoid
Organize the selection interview
Time and space analysis
2. STAR AND BEHAVIORAL QUESTIONS
STAR sequence
Communication languages
Listen actively
Listening techniques
STAR sequence
STAR sequence analysis
Sequence of questions
Behavioral questions
Investigate behaviors
Characteristics of behavioral questions
Interpret the candidate's answers
Mechanisms of candidate reactions
Obstacles and candidate evaluation errors
Most frequent recruiter mistakes
Evaluation traps: analysis
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