1. WHY DELEGATE
Impacts of delegation on people and organizations
What does delegating mean
Control, verification, supervision
Positive impacts and benefits of delegation
Impact on the delegating and the delegate
Impact on organization and work empowerment
Importance of motivation in the delegation process
Questions that help us understand when the time has come to delegate
Operational exercises
2. WHAT TO DELEGATE
What and to whom to delegate
Delegation process
Assignment of tasks and responsibilities
Sharing of objectives
Definition of resources, means and times
Definition of objectives
Control and verification methods
Conditions of effectiveness
Final evaluation of the delegation process
Who to delegate to
Focus on technical skills ( hard skills ) and transversal skills ( soft skills )