1. MONITOR ACTIVITIES WITH KPIS AND EXCEED STANDARDS
Ensure high levels of precision and quality
Work with precision and quality
Verification of the required standards
Exceed required work standards
Personal commitment
Innovation and optimization
Assumption of responsibility
Transparent communication
Constantly carry out checks on the progress of activities
Use available indicators for monitoring
Constant monitoring
Key Performance (KPIs)
Data analysis
Identification of variations
Relationships and communication
Planning and improvement
Goal orientation
Reactivity
2. PREVENT ERROR AND TAKE CORRECTIVE ACTION
Discover new tools and ways to prevent the risk of error
Evaluation of existing processes
Identification of potential risks
Search for innovative solutions
Study of best practices
Experimentation and testing
Implementation of improvements
Continuous monitoring and evaluation
Communication and sharing
Adaptability
Identify errors and understand their causes
Detect errors
Document errors
Analyze the causes
Determine responsibilities
Promptly activate corrective and improvement actions
Proactive improvements
Constant communication
Flexibility