1. UNDERSTAND THE REFLECTIONS OF DIGITAL TOOLS AND TECHNOLOGIES ON THE WORK
Understand the impacts of digital tools and technologies on work operations
Awareness of new technologies
Understand functionality and capabilities
Assess the impact on operations
Adapt and learn
Improve skills
Constantly monitor change
Collaborate and communicate
Data and security management
Measuring results
Analysis of the positive impacts of technologies
Process automation
Digital tools and technologies in Public Administration
Certified email (PEC)
Digital signature
Web portals and applications
Digital identification (Spid)
Electronic document management
Online service platforms
Monitoring and reporting
Automation software
Cyber security systems
Blockchain
Big data and analytics
Internet of things (IoT)
Online collaboration
Remote access
Data analysis
Artificial intelligence
Augmented reality (AR) and virtual reality (VR)
Human Resource Management Systems (HRMS)
Cybersecurity
Internal communication tools
E-commerce
Marketing automation
Project management tools
Be open to work changes related to new technologies
Curiosity and interest
Continuous learning
Mental flexibility
Adaptation to new procedures
Collaboration and sharing
Experimentation and innovation
Safety awareness
Efficiency and productivity
Adherence to company policies
Self-evaluation and self-improvement
2. ADAPTING TO DIGITALIZATION PROCESSES AND NEW WORKING METHODS
Adapt to new ways of working and new digital tools, if guided and accompanied
Change the way you work
Adaptation of working practices
Collaboration and communication
Monitoring and evaluation of results
Respect for deadlines
Sharing of acquired knowledge
Increased productivity
Feedback and improvement
Address problems related to the management of new technologies in a constructive way
Ask for support if needed
Recognition of crucial issues
Positive approach
Cause analysis
Searching for solutions
Request for support
Effective communication
Operational efficiency
Risk minimization
Improvement of the quality of work
