Strategic problem solving

Area:

Cognitive Area

Expertise:

Problem solving

Duration:

1h 55m

Level:

Advanced

Trainer:

Mr. Renato Votta

Notes

Goals:

Analysing the different factors that influence the response pattern to critical situations. Understanding the various approaches (experiential; logical; creative) related to problem management and resolution. Acquiring analytical tools and developing the five stages of the mental and operational process of strategic problem solving. Investigating the contents of TPN analysis and Matrix analysis techniques.

Plan:

1. Principles and tools
What is a problem
Factors that influence the organizational response pattern to critical situations
Experiential approach: advantages and disadvantages
Logical approach: advantages and disadvantages
Creative approach: advantages and disadvantages
2. The five steps of mental and operational process
Problem solving & decision-making process
Definition of problem solving
TPN analysis technique
TPN analysis: the method
Matrix analysis technique
€ 140.00

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