Understand the work context

Area:

Cognitive Area

Expertise:

Context awareness and innovation orientation

Duration:

42m

Level:

Basic

Teacher:

Dr. Renato Votta

Notes

Goals:

Understand the rules and procedures of the context in which the work activity takes place. Have clear tasks and expectations for yourself and define operational strategies to improve full understanding. Correctly recognize interlocutors within your work context. Have ability to adapt to changing situations in activities and procedures if required.

Plan:

1. WORKING CONTEXT, TASKS AND EXPECTATIONS
Understand the rules and procedures of the context in which the work activity takes place
Context awareness
Application of procedures
Operational strategies to develop understanding of internal rules and procedures
Benefits for the organization and for the employee
Have clear tasks and expectations for yourself
Role expectations
Definition of tasks
Communication
Role within the team
Operational strategies to improve full understanding of tasks and expectations
Benefits for the organization and for the employee
2. RECOGNIZE THE CORRECT SPEAKERS AND SHOW ADAPTATION ABILITY
Correctly recognize interlocutors within your own context of reference
Identification of interlocutors
Operational suggestions
Multi-channel communication
Active listening
Ask appropriate questions
Analyze the situation
Ability to adapt to changing situations in activities and procedures if required
Openness to change
Mental agility
Continuous learning
Effective communication
Importance of adaptive capacity
Benefits for the organization and for the employee
€ 140.00

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