Recognizing the impacts of cognitive biases at work

Area:

Relational Area

Expertise:

Diversity, equity and inclusion

Duration:

34m

Level:

Basic

Teacher:

Dr. Mirco Turco

Notes

Goals:

Know what unconscious biases are and be aware that they can fuel the creation of stereotypes and prejudices in the working and organizational world. Learn about the impacts of cognitive biases on work, including decision making, team dynamics, leadership and selection processes. Countering unconscious biases to overcome challenges related to inclusiveness and diversity management.

Plan:

1. RECOGNIZE UNCONSCIOUS BIAS
Recognize unconscious biases
What are biases?
Unconscious bias
Influence of bias in the working and organizational world
Cognitive biases, stereotypes and prejudices
Confirmation bias
Overestimation of personal experience
«Frieze» effect
Stereotypes associated with gender
Racial stereotypes
«Halo» effect
2. COGNITIVE BIAS AND IMPACTS ON WORK
Cognitive biases and impacts on work
Multiple impacts of bias on the workplace
Bias and decision making
Confirmation of biases
Conformity bias
Bias and team dynamics
Group stereotypes
Conflicts and misunderstandings
Bias and leadership
Preference for similar
Gender and role bias
Bias and selection processes
Preference for friends and acquaintances
Gender and racial stereotypes
First impact effect
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