Conflict dynamics and reaction mechanisms

Area:

Relational Area

Expertise:

Conflict management and negotiation

Duration:

32m

Level:

Intermediate

Teacher:

Dr. Mirco Turco

Notes

Goals:

Know the nature and dynamics of conflict. Know what the negative effects of conflict situations are from a psychological, physical and behavioral perspective. Identify offensive behaviors in the workplace and know the reaction mechanisms and self-protection responses. Adopt correct communication in negotiation strategies and respect the positions of others.

Plan:

1. Dynamics of the conflict
Contrasts
Ambivalence
Fear of being punished
Guilt
Expiatory behaviors
2. Reaction mechanisms
Conflict management and counteraction mechanisms
Negative effects of conflict at work
Offensive behaviors
Self-help responses
Respect your own position and that of others
Negotiate
€ 140.00

All you can Skill

Unlimited access to 252 elearning courses on soft skills ALL-INCLUSIVE

all texts and images present are protected by copyright and cannot be used

Compliance with European and international guidelines
Key Competences for Work and Life
  • Private and public employees of all roles and professional profiles
  • Managers, directors, executives, middle managers, officials, team leaders
  • New hires from private companies and public administrations
  • Employees, consultants, trainees
  • Students, women, unemployed, jobseekers
  • People who want to prepare effectively for job interviews in the private sector
  • All those who intend to develop managerial, executive and leadership skills
  • Anyone who intends to develop transversal skills (cognitive, emotional, relational, achievement, management, organisational and managerial skills) useful in work, school, family, social relationships and life in general
  • People who intend to participate in competitions and selections in the public sector

Develop cognitive, emotional, relational, achievement, management, organisational and managerial skills


Here are 30 good reasons to participate
in FAD Soft & Life skills courses!

  • Digital “Open badge” certificates of participation, certified with blockchain technology
  • "Soft skills badges" of participation and profit, compliant with the 1EDTECH technological standard and valid internationally, certified with blockchain technology and divided into 3 evaluation bands (Gold, Silver, Bronze)
  • Advanced reporting
  • Possibility for Administrations to acquire and store in their archives the digital "Soft skills badge" certificates of all their employees divided by courses, test results, etc.
  • 24/7/365 accessibility from any location
  • Teaching materials (slide extracts)
  • 8 Languages: EN-UK, EN-USA, ES, IT, DE, FR, PT, PT-BR
  • Subtitles
  • Customer
  • Final Tests

SUBSCRIPTIONS

Purchase

PA360 Training on skills ®

Viale della Libertà, 197/A

73100 Lecce (LE) - Italy

tel. +39 0832 409463

e-mail: This email address is protected from spambots. You need JavaScript enabled to view it.
Tax code and PI: 05034240753

© All rights reserved 2024

----

Accessibility and Inclusion

Cookie policy

Privacy and legal notes